Massachusetts is increasing its enforcement in the motor vehicle repossession space. On Jan. 17, the state Attorney General’s Office stated that it is “conducting an investigation” into “entities collecting, servicing and/or funding” motor vehicle-secured retail installment contracts. Read on to learn about two primary areas of compliance the state is targeting and implications for debt
State Statute(s)
CIPA: An Old Statute Provides a New Frontier for Serial Filing Plaintiffs Against Retailers with Online Chat Services
By Joseph Crittenden on
Introduction
If you have ever telephoned a customer support hotline to be greeted with an explanation that “this call may be monitored for quality assurance,” you are familiar with the implications of various state laws governing the recording of telephone conversations. Most states have cold-war era wiretapping laws, with some states providing for two-party consent, meaning the recording party must announce to the other party it plans to record the call. Thus, the industry standard practice is to announce the call shall be recorded to avoid civil liability from such wiretapping statutes that provide private rights of action.Continue Reading CIPA: An Old Statute Provides a New Frontier for Serial Filing Plaintiffs Against Retailers with Online Chat Services